Privacy Policy
Last updated: 12/01/2025
1. Information We Collect
We may collect information you provide directly, such as your name, company name, email address, phone number, project location, and details about your request (e.g., gate type, site photos, or technical requirements).
We may also collect limited technical data when you browse our website, such as IP address, browser type, device information, pages visited, and referral sources (typically via analytics tools and server logs).
2. How We Use Your Information
- To respond to inquiries, quotations, and support requests
- To deliver installations, maintenance services, rentals, and warranties
- To schedule site visits, coordinate technicians, and provide after-sales support
- To improve our website, services, and customer experience
- To meet legal, regulatory, and accounting requirements
3. Sharing & Disclosure
We do not sell your personal information. We may share information with trusted service providers (e.g., hosting, analytics, communications, and logistics) strictly as needed to operate our business and provide services.
We may also share information with manufacturers/authorized distributors for warranty processing, technical support, or spare parts verification when applicable.
We may disclose information when required by law, regulation, court order, or to protect rights, safety, and property of our company, clients, or the public.
4. Cookies & Tracking Technologies
We may use cookies and similar technologies to improve site functionality, analyze traffic, and remember user preferences. You can adjust cookie settings via your browser. Disabling cookies may impact certain website features.
5. Data Retention
We retain personal information only as long as necessary for the purposes described in this policy, including providing services, maintaining records, handling disputes, and meeting legal obligations.
6. Data Security
We apply reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.
7. Your Choices
- You may request access, correction, or deletion of your personal information where applicable.
- You may opt out of non-essential communications by contacting us.
- You can manage cookies through browser settings.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact
For privacy-related questions or requests, please contact us via the Contact Page.
FAQ
Common questions about how autogateme handles personal information.
We typically collect your contact details and project information (location, site requirements, and product/service needs) to prepare an accurate quotation and schedule support.
No. We do not sell your personal information. We only share data with trusted providers or manufacturers when it is necessary for service delivery, warranty processing, or legal compliance.
Cookies help the website function properly and may assist with analytics and preferences. You can disable cookies in your browser settings, but some site features may not work as expected.
Yes, where applicable. You can request access, correction, or deletion by contacting us through our Contact page. We may need to retain certain records for legal, warranty, or accounting purposes.
We use reasonable safeguards to protect data, but no online system is fully secure. We recommend you avoid sharing sensitive data through unsecured channels and contact us if you suspect any misuse.